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In Palo Alto: a law firm reinvents client relations

Publié le 20 November 2014
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LegalForce BookFlip looks like a Silicon Valley start-up, yet their business isn’t new technology. A cross between a bookshop and a law office, this is a place for research and exchange.

In Palo Alto: a law firm reinvents client relations

Nearly 180,000 lawyers work in California (Source: The StateBar). Far from traditional law firms, LegalForce BookFlip offers a new concept which is changing client relations.

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LegalForce BookFlip is a law firm that has its own library. Since February 7, 2013, clients have access to law books for personal research, or they can book an appointment with a lawyer. At $45 per 15 minutes, advice from the specialist contract and intellectual property lawyers is invaluable. This atypical setting, centred around exchange and knowledge, makes talking to a lawyer more accessible. There are free lessons designed for entrepreneurs. Executive director, Raj Abhyanker wants to “create a community of people who want to offer legal counsel in a new way”. Customers have access to the reading room seven days a week.

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The specialist online legal magazine Slaw has praised this initiative which is changing the industry’s practices. The American website All Things has urged users to test this new-age library, as have other websites like PandoDaily. LegalForce scores 4 out of 5 on Yelp. Its Facebook page has 211 fans, which is rare in the legal world. Its Twitter account posts daily updates on ongoing cases, new publications and new acquisitions to its 520 followers.

Practical information:              
LegalForce BookFlip
451 N Shoreline Blvd
Mountain View
California

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